Privacy Policy
This policy explains how Marvra Limited ("we", "us", "our") collects, uses and looks after your personal information when you visit marvra.com or shop.marvra.com and buy from us.
Last updated: 6 July 2026
Who We Are
Marvra Limited is the data controller for the information described here. If you have any questions about your data, contact us at contact@marvra.com or write to us at our registered office: Unit A4, F1, Section B, 283 Water Road, Wembley, England, HA0 1HX.
Information We Collect
When you browse the site, we automatically receive some technical information about your device, such as your IP address, browser type, time zone, and the cookies stored on your device.
When you place an order or get in touch, we collect the details you give us, which may include your name, billing and delivery address, email address, phone number, and payment information.
We also keep the information needed to process your orders, take payment, and support you if something goes wrong.
Cookies
We use cookies to keep the site working and to understand how it is used. They power core functions such as your basket and checkout, and they let us see how visitors move through the site so we can improve it. You can control or switch off cookies in your browser settings, although some features may not work as well if you do.
How We Use Your Information
We use your information to process and fulfil orders, to keep you updated about them, and to answer your questions. We also use it to screen orders for fraud, to keep the site secure and running well, and, where you have opted in, to send you marketing about products and offers. You can unsubscribe from marketing at any time.
Who We Share It With
We do not sell your personal information. We share it only with the partners we rely on to run the business, including:
- Our website host and e-commerce platform, which stores order and account data under its own privacy terms
- Payment providers, who handle your payment securely
- Delivery and logistics partners, who need your address to get your order to you
- Analytics and marketing tools, such as Google and Meta, where you have consented
Each of these receives only what it needs to do its job.
Advertising
We may show you Marvra ads on platforms such as Google, Facebook and Instagram based on your activity. You can opt out of personalised advertising through each platform's ad settings, or through industry tools such as the Digital Advertising Alliance.
Your Rights
Depending on where you live, you have rights over your personal data. Under UK and EU data protection law you can ask us to:
- Show you the information we hold about you
- Correct anything that is wrong
- Delete your data
- Restrict or object to how we use it
- Send your data to another provider
- Withdraw consent you have given
To exercise any of these, email contact@marvra.com. If you are unhappy with how we have handled your data, you also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.
How Long We Keep It
We keep order information for as long as we need it to run the business and meet our legal and accounting obligations. After that, we delete or anonymise it. You can ask us to remove your data sooner, and we will do so unless we are required to keep it.
Keeping Your Data Safe
We use secure hosting infrastructure and follow good industry practice to protect your information. No system is ever completely secure, but we take reasonable steps to guard against loss, misuse and unauthorised access.
Changes to This Policy
We may update this policy from time to time. When we do, we will post the new version here with a revised date.
Contact
For anything to do with your data or this policy:
- Email: contact@marvra.com
- Phone: +44 7951 112 550
- Registered office: Unit A4, F1, Section B, 283 Water Road, Wembley, England, HA0 1HX